The mechanic who serviced my vehicle (Wayne) found and fixed a lighting problem that three other shops, including a dealership, failed to repair. Excellent service and relatively fast.
While traveling on vacation, a vibration developed which I correctly assumed was my tires. I left my family at the hotel and took the van to this shop because it was the nearest Firestone. Chris did a quick inspection and determined the belts were separating on my 2 rear tires (non Firestone brand). He replaced them with equal tires and even found a discount to help out. Very fast service on a very busy day. Thank you to the whole crew.
Very friendly and professional. Will look for and find items that may or do need servicing other then what you came for, which can be helpful, but also appears to be a way to "pad up" their service income while they have you there. Very good to excellent service.
Good prices on tires, oil changes, and a few other services. They are a little high on some things. The waiting area is decent, and the staff is friendly. They are generally very thorough when they go through your vehicle, which is a two-edged sword. They catch issues that you may have missed that need to be addressed, but their goal in doing that is to sell more services. They are a business, after all. That also means that they take longer to do things, because they take the time to check things you didn't ask or expect them to check.
I like this place. It's a chain and some of their services are a little pricey, but I feel like the service is top notch. They don't BS you on what they can't do and will stretch a little to help you out when they can.
Firestone Complete Auto Care is a US Car Repair based in Cleburne, Texas. Firestone Complete Auto Care is located at 1301 W Henderson St, Cleburne, TX 76033, USA.
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