Paula Hale
A man named Jeremy from Dugger Electric came to my house to give me a bid on Tuesday March 10th. On Monday March 16th I sent him an email asking if my bid was complete so I could move on with other projects. I have not received a reply. Yesterday I called their office, no one answered but I left a voice mail. I have yet to get a bid from Jeremy, an answer to my email or a return phone call. I have worked in jobs where I was required to give bids for work and I was never allowed a week or more to give a bid and I have always returned emails and phone calls. I don't know what I did to offend these people, but I feel like I have been written off and disregarded. You can't tell by looking at me how much money I have in the bank, but I could have paid for anything they threw at me. If you choose to get a bid from Dugger Electric, make sure you have another company standing by.
I phoned this company and asked for them to send someone out to my home to give me an estimate on some electrical work I was needing done. Dugger Electric did send out two nice gentlemen who then reviewed and wrote up all the electrical work I was needing. The gentlemen told me that I would receive a phone call in a few days with the estimates. Two weeks went by so I phone Dugger myself and the woman who answered the phone said she found my work order buried on a man's desk (I'm assuming the manger or owner) and that she would be sure to put in on the top of the stack of papers on his desk with a note saying I needed the estimate and that she would be calling me the next day. A week has gone by and I phone Dugger again. The same woman answered the phone and said she had put the note with my paperwork on this man's desk like she said she would and she had not heard anything from him. So I said, "I guess you don't want me business then." She replied by saying, "Ok." I hung up. I find this whole epispode to be unprofessional except for the two genetlemen that came to my home. I supposed Dugger electirc is too busy with bigger fish to fry.
Dugger Electric is a US Electrician based in Cleburne, Texas. Dugger Electric is located at 505 S Caddo St, Cleburne, TX 76031, USA.
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